Welcome to California Solar Care
We respect your privacy and are fully committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit our website or use our residential or commercial solar services in Fremont, California and the surrounding East Bay region.
1. Information We Collect
We may collect personal information that you voluntarily provide when you:
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Request a quote or service
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Contact us via phone, email, or our website
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Subscribe to our updates or marketing communication
Examples of the information we may collect include:
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Name, phone number, email address, and property address
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Details about your current energy usage or solar infrastructure
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Any service-related notes you choose to share
2. How We Use Your Information
We use the information we collect in the following ways:
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To provide, operate, and maintain our services
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To improve and personalize your customer experience
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To analyze how users interact with our website and services
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To develop new services and features
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To communicate with you regarding service updates, appointments, or promotions
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To send occasional emails related to solar maintenance or news
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To detect, investigate, and prevent fraud or misuse
3. Sharing Your Information
We do not sell or rent your personal information to any third parties. We may share your information only with:
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Service providers or contractors who assist in delivering services on our behalf (e.g., scheduling, invoicing, or inspection reports)
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Legal authorities or regulators, if required by law
All third parties are obligated to respect your data and use it only for the specific services they are providing to us.
4. Data Security
We implement industry-standard safeguards to protect your personal information, including:
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Encrypted data transmissions
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Secure storage practices
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Restricted internal access
However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
5. Your Privacy Rights
Depending on your location, you may have certain legal rights over your personal data, including:
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Right to Access – Request a copy of the personal data we hold about you
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Right to Rectification – Request correction of inaccurate or incomplete data
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Right to Erasure – Request deletion of your data in certain circumstances
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Right to Restrict Processing – Ask us to limit how we use your data
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Right to Object – Object to certain types of data processing
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Right to Data Portability – Request a transfer of your data to another provider
To exercise any of these rights, please contact us at the details provided below. We will respond within 30 days.
6. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in legal requirements or our data practices. When we do, we will update the “Last Updated” date above. We encourage you to review this page periodically to stay informed.
7. Contact Us
If you have any questions about this Privacy Policy or our data handling practices, please contact:
California Solar Care
📍 39854 Duran Court, Fremont, California 94538
📞 (510) 905-9849
📧 californiasolarcare@gmail.com